Questions, answered
What to expect from Counselling Wellnessz
Clear information helps therapy feel safer. If your question is not covered here, please contact us.
How do I know if I need therapy?
You do not need to be in crisis. Therapy may help if emotions, thoughts, relationships or habits are causing distress, repeating in unhelpful ways or making daily life harder.
Are sessions confidential?
Yes. Your privacy is taken seriously. Limits to confidentiality—such as immediate safety concerns or legal requirements—will be explained before care begins.
Do you offer online sessions?
Yes. Online sessions make support accessible across Nigeria and beyond. Current sessions may be offered by secure audio, subject to confirmation.
How long is a session?
Individual and child/teen sessions are generally structured within the agreed appointment time. Couples sessions may run up to 90 minutes depending on the service booked.
What approaches do you use?
Care may draw from CBT, DBT, EFT/EFCT, Motivational Interviewing, psychoeducation and trauma-informed practice, depending on your needs.
Can faith be included in therapy?
Yes, when the client wants it. Your faith and values can be respectfully integrated while maintaining professional and ethical care.
Do you prescribe medication?
No. Counselling Wellnessz provides psychotherapy and counselling. Where medication assessment is appropriate, we can recommend referral to a qualified psychiatrist or physician.
What if I need to reschedule?
Contact us as early as possible. The current cancellation and rescheduling policy will be included in your booking confirmation.
Do you treat emergencies?
No. If there is immediate danger, suicidal intent, severe self-harm risk or a medical emergency, contact emergency services or visit the nearest hospital.
When will the Umuahia clinic open?
The physical Counselling Wellnessz clinic is planned for Umuahia. Opening details and in-person availability will be announced once finalised. Online care remains available.
Ready to take the next step?
Book confidential support or speak with us about the right service for you.